Head of Operations

£30000 - £60000 per annum

Head of Operations
Neg
London

We are looking for a highly experienced and all rounded Head of Operations to ensure that our flagship Clinic and London Hospital has the best working environment and processes for effective delivery of outstanding patient care and safety.

Managing and working with a multidisciplinary team of Heads of Departments, you will hold overall responsibility, and high strategic impact, for the leadership, operations and administrate functions of the Clinic and hospital, ensuring they run smoothly and effectively.

You will be responsible for directing all operational activities across both sites and establishing a culture of continuous business improvement as well as translating the company’s strategic plans into defined operational plans.

Operational and strategic responsibility for delivering industry leading customer service and patient safety and care will be your responsibility along with all aspects of day to day management of the Heads of Department, ensuing their effectiveness and
efficiency.

It is imperative that you are able to provide strong leadership and management to the Heads of Department and able to review the concession business and performance and ensure delivery of key financial targets and
customer feedback targets.

Overall, you will ensure that the operation of the Clinic and Hospital meets the expectations of clients, and the Board, as well as monitor the day-to-day delivery of the Clinic’s services

You will become the Registered Manager for the Harley Street Clinic, and ensure compliance with the National Minimum Standards and Regulations and all Care Quality Commission (CQC) and other regulatory requirements.

You must be educated to degree level or higher with a proven track record of improving processes within a 5* customer service and health care environment. Applications will also be considered from candidate with over 5 years experience in a medical executive role.

Lifeline Permanent are a Specialist Healthcare Agency recruiting for Permanent positions. We are a NHS compliant supplier and a preferred partner to some of the largest private healthcare organisations across the UK.

If you would like more information on this, or other, opportunities, call and speak to Scott Blackledge on 02037942272 or email scott.blackledge@lifelinepermanent.com

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